1. Overview
Roveyla Voyages respects your privacy. This policy explains what information we collect when you visit our website, enquire about a journey or travel with us, and how that information is handled.
By using our website or providing personal information to us, you acknowledge the practices described in this policy.
2. Information we collect
We may collect information you provide directly, including your name, contact details, destination preferences, travel dates, accessibility or dietary requirements, passport information and correspondence with our team.
We may also receive limited technical information such as your browser type, device, approximate location, pages visited and cookie identifiers.
3. How we use information
We use personal information to:
- respond to enquiries and create personalised itineraries;
- book and manage travel services;
- provide support before, during and after a journey;
- process payments and maintain business records;
- improve our website, services and communications;
- meet legal, regulatory and security obligations.
5. Your rights
Depending on where you live, you may have the right to access, correct, delete or restrict the use of your personal information, object to certain processing, withdraw consent, or request a portable copy of your data.
To exercise a right, use the enquiry form linked below. We may need to verify your identity before completing a request.
6. Security and retention
We use proportionate technical and organisational measures to protect personal information. We retain information only for as long as necessary for the purpose collected, including legal, accounting and travel-service requirements.
7. Contact us
For questions about this policy or your personal information, please use our enquiry form.